Protea Hotel by Marriott Pretoria Hatfield

I love this place so much, it is safe to consider it as my second home now (laughs). The staff has to be the best: from the beautiful, smiling souls at the front desk (Tshegofatso, Bongi, Matshidiso, just to name a few), restaurant, and house keeping; the best! The hotel is located at close proximity to the Hatfield Gautrain station (a street away), multiple fast food joints such McDonald's, Mochachos, Wimpy, etc and others stores necessary for getting convenient necessities (Click's, MrPrice, Sportscene, Van Skyk) There's a designated parking which is gated and shuttle services convenient for everyone travelling to/from the airport. I got upgraded to a superior room which had a Comfortable bed, clean sheets, spacious shower with hot water, a safe for safe storing of my valuables, functional phone, proper lighting, a working desk, multiple charging points and a balcony that gave me a limited view of the city and allowed me to bask in the rays of the sun in the morning.

I checked-in on my birthday and the beautiful ladies at the front desk (Tshegofatso and Sibongile) organised with the chef to bring me a slice of cake in my room ( such a thoughtful gesture 🥺♥️🤭). The hotel is easy to locate with all amenities in good condition, housekeeping is always ready to be of service (the property is CLEAN ) & there's a gated parking for those that are driving. The menu of the restaurant located on ground floor can be accessible on the TV in your room on the IN-DINING Menu, and for those who prefer eating outside, the hotel is located near tons of food joints including Ocean Basket, Wimpy, Chicken Licken,Nandos, Mochachos, etc. In a nutshell, Protea Hotel has become my home away from home; Booking.com is my witness😄 BOOK YOUR STAY ALREADY!!!!

The food was great plus the stuff was very nice to us thank you 😘

Location is great and staff service is excellent. Hospitality was awesome

I loved the kindness I received from Matshidiso. She was very attentive and clear, she gave complete information to all my questions and made many helpful suggestions. Before I travelled, I had questions, and she's the one who took the call I made to inquire. One would say I was technically not yet a guest, but we chatted like I'd already paid for my room. I haven't received such beautiful service before. She's clearly a feather in hotel@hatfield's cap, and I commend her for that. At the hotel, Kabelo, who was in charge of the shuttle, was also very friendly yet respectful: that's a rare combination in todays service industry. Hotel@hatfield is one place I'd recommend without a second thought, even if I was basing only on these two staff members. That said, the facilities were very efficient, the room and bathroom were very clean, well maintained and well lit. The staff was efficient and helpful, and I genuinely received great value for money, including a room upgrade! Bravo hotel@hatfield, keep it up, and you're going places!